Operations Agent
8-stage state machine · two human gates · agent runs everything else
How the agent works the job card
8 stages · 2 human gates (amber) · the agent runs the rest 24/7
- 1RaisedAgent
A tenant message or audit flag opens a job card with category + severity.
- 2TriageAgent
Classify severity and run the lease-responsibility check — is this a landlord or tenant cost?
- 3Sourcing quotesAgent
Pull three top-ranked approved suppliers for the category and send each a scoped brief.
- 4Quotes receivedAgent
Collect and normalise the quotes; recommend best value on price + rating + response time.
- 5Awaiting approvalHuman gate · Quote approval
The manager approves the quote and the spend. The agent never approves spend itself.
- 6Supplier dispatchedAgent
Award the job, schedule the visit, and notify the tenant on their channel.
- 7Awaiting completionHuman gate · Completion verification
The manager or tenant confirms the work is done to standard before the job can close.
- 8Closed · invoice matchedAgent
Reconcile the supplier invoice to scope, match payment, and close the loop.
Active jobs
8 total · click any row to inspect| JC-1830 | DB tripping on Block A 3F · suspected overloadelectrical· urgent | Sandlight Insurance BrokersBlock A · Unit A-309 | critical | stage 05·Awaiting approval | R18 750Volt Africa | 113d ago |
| JC-1850 | Block C water anomaly · pressure drop on 4Fplumbing | Volta Studios (Pty) LtdBlock C · Unit C-4A | medium | stage 01·Raised | — | 113d ago |
| JC-1842 | Block C cooling tower compressor failureHVAC· urgent | AfriSky Logistics (Pty) LtdBlock C · Unit C-2B | high | stage 05·Awaiting approval | R28 400Klima Air | 113d ago |
| JC-1815 | Façade glass cracked · Block B north elevationglazing | Northbeam CapitalBlock A · Unit A-404 | medium | stage 05·Awaiting approval | R14 200GlassNorth | 114d ago |
| JC-1821 | AHU filter replacement schedule overdueHVAC | Vantage BureauBlock B · Unit B-201 | low | stage 06·Supplier dispatched | R4 800Aircon Pros | 114d ago |
| JC-1808 | Geyser leak · ceiling water-stain on 2Fplumbing | TraXer AnalyticsBlock B · Unit B-209 | high | stage 07·Awaiting completion | R9 450Plumbline Co | 114d ago |
| JC-1798 | Parking deck floodlight 3 of 6 outelectrical | Helix Group (Pty) LtdBlock A · Unit A-1F | low | stage 03·Sourcing quotes | — | 114d ago |
| JC-1789 | Office deep clean · post-event remediationcleaning | Drift Creative AgencyBlock C · Unit C-206 | low | stage 08·Closed · invoice matched | R6 800Janitas | 116d ago |